About Lily Sanchez

  • Academic Level Diploma
  • Age 18 - 22 Years
  • Salary 2880
  • Gender Female
  • Industry Management

Education

Experience

  • 2017 - 2018
    E.l.f cosmetics

    Key holder

    Successfully supervised a 13 person team in two of the highest volume locations for the company grew into role from sales associate in 2 months responsible for opening/closing store responsible for managing cash tills maintaining visual standards and upkeep of store generating sales by providing consistent and exceptional customer service handled weekly shipment and quarterly physical inventory

  • 2021 - 2021
    Because market

    Customer Service Rep

    - Answered inbound calls and assisted customers with account and order issues - Ability to resolve customer issues with empathy and clarity of our service, product options, and return policy - Expert product knowledge of Because Market trial process, core product and expanded product assortment - Upsell and cross-sell to exceed daily and weekly targets while managing own performance

Languages

English
Proficient
Spanish
Intermediate

Skills

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